Coronavirus (COVID-19) Update

Updated 12/31/2020.    This page contains 4 sections concerning bookings, cancellations, cleaning and general updates for Leavenworth.  

We are trying to update and inform travelers and potential travelers as thoroughly as we can during these difficult times please know that the Love Leavenworth Team takes the health of our guest's and our local community seriously. 
 

Bookings/Reservations
As of May 4th, our Washington State Governor has instituted "Safe Start" 4 step phased approach for lifting restrictions pertaining to the “stay at home, stay healthy” order. 
Currently Chelan County is in Phase II which allows for limited non essential travel.  
SPECIAL UPDATE 12/31/20:  The state of Washington is under temporary restrictions from November 16 through Jan 11, 2020.  The restriction temporarily:
  • Limit all restaurants and bars to outside or to-go service.  Note many of our restaurants are doing so already.
  • Keep all outdoor gatherings to your household plus 5.
  • Fitness, bowling and movie theaters will be closed.
  • Only members of the same household may socialize unless following specific quarenteen guidelines prior to event.
  • Retail shops may remain open at 25% capacity.
On November 13th a travel advisory was issued asking out of state travelers to limit interactions with only those within their immediate household.
More information can be found at 
State Restrictions
Travel Restrictions

Leavenworth is still mostly open and welcomes all travelers.  Please wear you mask, social distance where possible, and enjoy our fresh mountain air.

When considering travel, please refer to the official washington state website at www.coronavirus.wa.gov for current and up to date information and guidelines.  Please review the State of Washington's Safe Start guidelines for more in depth information.

 
Updated Cancellation Policy 
Website Bookings: Reservations booked directly with Love Leavenworth Vacation Rentals will receive a full refund if canceled 7 days or more before arrival. Cancellation fees may apply.
  
Airbnb: Full refund of funds paid to Love Leavenworth up to 5 days prior to arrival. Airbnb cancellation or service fees may apply.
  
Expedia, Home Away and VRBO: If canceled 14 days before check-in the guest will receive 100% of the amount they've paid. If canceled between 7 and 14 days before check-in, then the refund will be 50%. Cancellation fees or listing site service fees may apply. 

All Bookings- If you need to cancel for valid Covid related reasons past the full refund date on any booking we will review on a case by case basis and may offer full or partial refunds.  Valid reasons such as last minute travel restrictions, last minute travel interruptions,  last minute cancellations of events.  If a traveler becomes ill with Covid like symptoms or is knowingly exposed to a person known to have contracted Covid 19 prior to travel please contact Love Leavenworth reservations staff immediately.  

Cleaning Procedures  
On top of already stringent cleaning procedures, we have implemented additional safety protocols for our cleaning staff as outlined below:
  • Required use of PPE and adhering to rigid safety standards set by the Department of Health for all Love Leavenworth employees.
  • Implemented an updated two tiered cleaning system that first cleans a home then sanitizes the home.
  • Utilizing EPA registered quality products that are most effective at destroying viruses and germs.
  • Extra sanitizing of all high touch areas such as doorknobs, keypads, light switches and more.
  • Purchased new sanitizing foggers to disinfect soft surfaces more effectively.
  • Implemented new garbage collection procedures.
  • Providing an EPA registered sanitizer and fresh cleaning rags for guest use.
  • Implemented new inspection procedures.

    The cleanliness of our homes is now more important than ever and we will do our best to provide the safest homes possible for our guests.
General Leavenworth Area Information

Restaurants- Many are open for takeout and/or outdoor seating. 
Retail Stores-Many are open for curbside service and limited in store shopping currently.  That's right if you are needing a Cheese Monger or Schocolat fix you can still get items from those shops and more.  More specific information can be found at our local chamber website for the current retail shop and restaraunt hours as well as what services are provided.
Grocery Stores- Safeway and Dans Food Market are still open.  
Parks- Blackbird Island and Lake Wenatchee State Park are open just to name a few....
Trails-
The Wenatchee River Ranger District has opened trailheads and day-use areas across the Forest Service Land. More detailed information can be found at our local Forest Service Office.

 
 
We are open 8-8 daily and are happy to answer any questions that you may have on any of these sections.  
Please contact us by email at [email protected] or call 509 548 5683

Property Management

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Visiting Leavenworth

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